Process Specialist

The Process Specialist is responsible for developing and implementing process strategies, managing process resources, optimizing current processes, and maintaining process documents.

  • Will work closely with all departments to gather, analyze and interpret information in order to define and solve problems during operation of our business model.
  • Assisting end-user of our ERP via training or one on one instruction.
  • Prepares reports, charts, tables and other visual aids to summarize and highlight process.
  • Identify current procedural documents, obsolete documentation and practices not documented. Assign re-write to documents as appropriate
  • Assist in planning and preparing quality, ISO, procedural and process training by coordinating or performing training with appropriate parties.
  • Assist in the creation of presentations and training sessions for continuous improvement.
  • Participates in improvement projects as required.
  • Performs other related duties and participates in special projects as assigned.


  • At least 3 year experiences in reliable function, especially in Retail/ Distribution/ Logistic
  • Experienced working with ERP System + SAP, SOP, ISO
  • Proficient in Microsoft Office Suite (Excel is a must)
  • Fluent in English